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Code of Conduct

Code of Conduct, Ethics and Professional Deontology
R.A.M. MULTI INVEST SRL
Version 2.0, effective 24.10.2026

1. Purpose and scope

This Code sets out the values and the standards of behaviour expected at R.A.M. MULTI INVEST SRL ("RAM"). It applies to the company's management, employees and workers, including those assigned to client projects in Romania and abroad. We also expect candidates, subcontractors, suppliers and business partners who work with us to respect it.

Our work is built on people. The trust of clients, workers and partners is our most important asset, and we protect it through clear rules, consistent behaviour and long-term cooperation.

2. Our values

  • Professionalism: we do what we agree to do, to the standard agreed, and we are honest about what we can deliver.
  • Safety first: no task is so urgent that it cannot be done safely.
  • Integrity and transparency: we act lawfully and honestly, keep accurate records and communicate openly.
  • Respect and equal opportunity: we treat every person with dignity and judge people on their skills, experience and conduct.
  • Confidentiality: we protect the information entrusted to us by clients, candidates, workers and partners.
  • Client orientation: we listen, adapt our approach to each project and build long-term relationships.
  • Development: we support training, qualification and career growth for our people.

3. Health, safety and environment

Everyone working for RAM must follow the health and safety rules of RAM and of the site where they work, use the required protective equipment and stop work when conditions are unsafe. Accidents, incidents and near misses must be reported immediately, as set out in RAM's HSE procedures. We use materials and resources responsibly and comply with the environmental rules that apply to each project.

4. Fair working conditions and human rights

  • We do not tolerate forced labour, human trafficking or child labour in our operations or in our supply chain.
  • Workers must not be asked to hand over their identity documents as a condition of work.
  • We provide clear written information about pay, working time and working conditions, in line with the law that applies to each assignment.
  • We do not tolerate harassment, bullying, violence or discrimination based on sex, race, nationality, ethnic origin, religion, age, disability, sexual orientation or any other characteristic protected by law, in recruitment, at work or in our relations with clients and suppliers.

5. Anti-bribery and corruption

We do not offer, promise, give, request or accept bribes or any improper advantage, directly or through others, to or from public officials or private persons. Gifts and hospitality are acceptable only when they are modest, occasional, transparent and cannot influence a business decision. Facilitation payments are not allowed. Payments must be made only for legitimate services and must be recorded accurately.

6. Conflicts of interest

Personal interests must not influence decisions taken for RAM. Any situation that could create a conflict of interest, such as a financial interest in a client or supplier or a family relationship with a person involved in a decision, must be disclosed to management in advance.

7. Fair competition

We compete on the quality and value of our services. We do not agree prices, tenders or the sharing of clients or markets with competitors, and we do not obtain competitors' confidential information by improper means.

8. Confidentiality and data protection

Information about clients, projects, candidates, workers and the company that has not been made public must be kept confidential and used only for work purposes, including after the end of the working relationship. Personal data is processed in line with Regulation (EU) 2016/679 (GDPR) and RAM's privacy rules: only the data needed, only for a clear purpose, and shared only with those who need it.

9. Accurate records and company assets

Timesheets, certificates, invoices, reports and all other records must be complete and truthful. Company equipment, vehicles, tools and information systems must be used responsibly and for work purposes, and protected against loss, damage and misuse.

10. Suppliers, subcontractors and clients

We choose suppliers and subcontractors based on quality, safety, price and compliance with the law, and we expect them to apply standards equivalent to this Code. We build client relationships on professionalism, transparency and trust.

11. Community

We aim to be a responsible part of the communities where we live and work and we support social projects that are consistent with our values.

12. Raising concerns

Anyone who suspects a breach of this Code or of the law should raise it with their manager or with company management at office@rammultiinvest.com. Concerns raised in good faith are treated confidentially, and RAM does not tolerate retaliation against anyone who raises a concern or helps with an investigation.

13. Compliance and review

Breaches of this Code may lead to disciplinary measures in accordance with the law and internal regulations, or to the end of a business relationship. This Code is reviewed at least once a year and whenever needed. Questions about the Code can be sent to office@rammultiinvest.com.

Approved by:
Olteanu Radu
General Manager, R.A.M. MULTI INVEST SRL (CUI RO32426196)
Version: 2.0 (replaces the version of 14.04.2025)
Date: 24.10.2026
Next review: by 24.10.2027

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