Code of Conduct

Code of Conduct, Ethics, and Professional Deontology RAM MULTI INVEST MANPOWER SERVICES S.R.L.

1. Introduction

This Code of Conduct aims to promote the values and ethical standards of RAM MULTI INVEST MANPOWER SERVICES S.R.L., defining the company’s official expectations for behavior while respecting the individuality of all employees. It serves as a framework for professional conduct across both internal relations and external business partnerships.

Working with one of the most sensitive economic resources — the human being — our core value is trust.

The trust we receive from partners and applicants alike is earned through transparent values, ethical consistency, and sustainable cooperation. Every person is treated as a uniquely important contributor to the success of the company.

RAM MULTI INVEST is built on three strategic pillars:

• Client orientation: understanding and quickly responding to client needs.
• Work methodologies: tailored, high-precision strategies to ensure optimal solutions.
• Territorial development: expanding operational coverage to be available wherever expertise is required.

We promote professionalism and adhere to the highest ethical standards. Our mission is to support the success of our partners while fairly representing applicants and temporary employees.

This Code is grounded in:

• Empathy and fairness towards people and organizations.
• Accurate framing of all situations in their economic, cultural, and psychosocial context.
• Uncompromising compliance with strict ethical and professional standards.

We believe in equal opportunities for professional growth and the empowerment of each individual’s potential.

1. Core Values
2. Professionalism

• Foundational to all company operations.
• Ensures integrity in client and partner relations.
• Built upon equity, honesty, transparency, responsibility, and moral fairness.
• Guides development of service packages, methodologies, and performance standards.

2. Confidentiality

• Essential for trust.
• Applies to:
  • Client organizations’ data
  • Applicants’ personal information
  • Employee data
  • Project-specific sensitive materials
• Non-disclosed company data must remain confidential.

3. Excellence

• Pursued through high-level services and innovation.
• Promoted internally through development opportunities and externally through advanced methodologies.

4. Integrity and Transparency

• All actions must reflect legality, correctness, and honesty.
• We reject all forms of corruption.
• Encourage fair competition and conflict-of-interest disclosure.
• Transparency is ensured through accurate reporting and open communication.

5. Equality of Opportunity

• Active commitment to non-discrimination in:
  • Employee recruitment and development
  • Client projects
  • Supplier evaluation
  • Training and HR processes
• Supports initiatives promoting diversity and inclusion.

6. Client Orientation

• Fundamental to our business model.
• Involves understanding needs, tailoring strategies, and ensuring long-term satisfaction.
• Seen in the personalized methodologies and continuous feedback.

7. Legal Compliance

• Full alignment with Romanian and EU legislation.
• Partnerships are only formed with entities who share this commitment.

8. Fair Competition

• Promoted internally and externally.
• Core to our partnerships and selection policies.

9. Development Potential Valorisation

• Employees: supported through training, expert access, and career growth.
• Applicants: assessed with attention to fit, goals, and context.

10. Sustainable Development and Resource Use

• Support for eco-conscious projects and responsible business models.

11. Social Responsibility

• Integration into local communities.
• Participation in meaningful social projects.
• Encouragement for all employees and partners to engage socially.

III. Application Areas

Employees

• Values are integrated from recruitment through daily activity.
• All staff participate in continuous learning and values implementation.

Candidates

• Encounter these values during all stages of recruitment, selection, and evaluation.

Temporary Employees

• Adhere to company values throughout employment.

Suppliers

• Selected based on value compatibility.
• Long-term partnerships built on shared ethics.

Clients

• Relationships founded on shared principles of professionalism and trust.

Community

• Active presence in social projects aligned with our values.

Approved by:
Olteanu Radu
General Manager, RAM MULTI INVEST MANPOWER SERVICES S.R.L.
Date: 14.04.2025